Policy Scope for Local Wallet Records
Our legal posture starts with clear eligibility, account identity, and transaction records. When you create an account, we ask for a reachable phone number, a username, and matching wallet details so DANA, OVO, GoPay, and QRIS activity can be linked to the right profile. If your
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location or local rules do not permit access, we may restrict use, hold a pending request, or ask for extra checks before any wallet action. We keep legal wording in plain English for Indonesia and align support decisions to the records visible under Account > Wallet
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> History. From Jakarta or any supported area, the same rule applies: your access depends on local law, and we process account changes only through the verified profile each time.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.