Reference

Privacy Policy for Your jdtoto Account

One account connects Live Dealer Lobby, Dreams of Macau, Football Betting, Crash Games and wallet choices like DANA, OVO, GoPay and QRIS, so this Privacy Policy explains exactly…

Account data handlingCookie choicesDANA OVO GoPay QRISLogin device checks
jdtoto Privacy Policy for Your jdtoto Account
CONTACT PATHS

Reach Us About Privacy Requests

Fast contact matters when the request concerns your account data, a wrong phone number, a device you do not recognise or a payment record that needs…

Live chat privacy queue Use live chat from 09:00 to 23:00 WIB when you need help with login…
Email data requests Send privacy requests by email if you need a copy, correction or deletion check.
Account message area Open Account > Help > Privacy Request after logging in when you want us…
ACCOUNT SAFEGUARDS

How We Handle Account Data

Good privacy practice is practical: we record what is needed, restrict who can see it, and give you clear paths to ask for changes.

Account opening data

When you open an account, we may collect your chosen username, phone or email, password hash, referral source and time…

Wallet record use

DANA, OVO, GoPay and QRIS references are stored as transaction records inside your account wallet.

Cookie controls

Cookies help keep you logged in, remember language choices and measure page errors.

Device security checks

Account > Security > Login devices shows recent device sessions when available.

Retention practice

We keep account, payment and support records for as long as needed for service, dispute handling, fraud checks and legal…

Change requests

You can ask us to correct, access or delete eligible account data.

Privacy Questions We Hear Often

Your privacy questions usually come up before account opening, after a wallet action or when a new device appears on your account. These answers explain how the Privacy Policy works in those moments. If your request involves identity, payment or access records, we may ask for extra checks before we change, share or delete anything.

We collect the details needed to create and secure your account, such as username, password hash, phone or email, login time, device signal and selected communication channel. We avoid asking for unrelated personal data.

Yes. We store wallet references, transaction time, account match and status records for DANA, OVO, GoPay and QRIS. We use those records for account matching, dispute checks and privacy requests.

Contact us through live chat, email or Account > Help > Privacy Request. We may verify your account ID, phone or email before sending any record, so your data is not shared with another person.

Yes. If your phone, email or profile detail is wrong, send a correction request through the account message area or support email. We may ask for proof that the account belongs to you.

Device and login records help us spot unusual access, secure your account and respond when you report a session you do not recognise. You can check recent device activity under Account > Security.

We keep records while your account is active and for periods needed for disputes, payment checks, fraud prevention and lawful duties. When records are no longer required, we remove or anonymise them.

Use live chat from 09:00 to 23:00 WIB or send an email privacy request. Tell us your browser, device and account ID if cookies, language settings or login sessions are involved.